Terms and Conditions

Welcome to SRJ & Company. By accessing or using our website and purchasing our products, you agree to be bound by the following Terms and Conditions. Please read them carefully.

1. General Overview

This website is operated by SRJ & Company. Throughout the site, the terms "we", "us", and "our" refer to SRJ & Company. We offer this website, including all information, tools, and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.

2. Store & Product Terms

  • By agreeing to these Terms, you represent that you are at least the age of majority in your state or province of residence.

  • Prices for our products are subject to change without notice.

  • We reserve the right to modify or discontinue any product or service without prior notice at any time.

3. Payment Terms

  • We accept online payments via integrated payment gateways (including Razorpay, UPI, credit/debit cards, and net banking).

  • All transactions are processed in Indian Rupees (INR). Orders will only be dispatched upon successful payment confirmation.

4. 1-Year Limited Warranty Policy

We offer a 1-Year Limited Warranty on all electrical and electronic items sold on our website under the following terms:

  • Coverage: The warranty covers manufacturing defects, internal component failures, and operational faults under normal usage conditions for 12 months from the original date of purchase.

  • Exclusions: The warranty does not cover:

    • Damage resulting from power surges, improper voltage supply, or short circuits.

    • Physical damage, drop damage, liquid/water ingress, or environmental exposure.

    • Normal wear and tear, cosmetic degradation, or consumable parts.

    • Repairs, modifications, or tampering performed by unauthorized third parties.

  • Claims: To claim a warranty, you must provide a valid original tax invoice and contact our customer support. Products will be inspected and, at our sole discretion, repaired or replaced. Cash refunds are not issued once a sale is finalized.

5. Limitation of Liability

SRJ & Company shall not be liable for any indirect, incidental, special, or consequential damages resulting from the misuse or failure of any product, or for delays in delivery beyond our reasonable control.

Core Guidelines

Usage and Ordering Framework

Clear operational standards ensuring transparent wholesale and retail transactions across all electronic accessory categories.

Website Usage Policy

User Obligations

Store & Order Processing

Accessing our digital platform requires strict adherence to security protocols, intellectual property protection, and authorized commercial navigation without automated scraping.

Account holders must maintain accurate business details, safeguard authentication credentials, and ensure compliance with authorized resale agreement standards.

Orders are processed following automated payment verification. Wholesale minimums, batch packaging rules, and dispatch timelines apply per catalog category.

Product Protection

1-Year Limited Warranty

Electrical Hardware Coverage

Warranty Claim Protocol

All electrical devices—including fast chargers, power adapters, sound boxes, and wireless audio gear—carry a 1-year limited warranty against factory defects and internal failure.

Claims require original proof of purchase and serial verification. Physical damage, liquid exposure, or unauthorized modifications void warranty protection.

Questions Regarding Terms?

Our support team is available to assist with policy verifications, wholesale agreements, and warranty claims.

Contact use at: support@srjandcompany.com